Summary
Objectives
Prerequisites
Intended Audience
Topics
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This course provides the knowledge and skills to implement continuous feedback. Students will learn how to recommend and design system feedback mechanisms, implement a process for routing system feedback to development teams, and optimize feedback mechanisms.

Objectives

  • Design practices to measure end-user satisfaction

  • Design processes to capture and analyze user feedback from external sources

  • Design routing for client application crash report data

  • Recommend monitoring tools and technologies

  • Recommend system and feature usage tracking tools

  • Configure crash report integration for client applications

  • Develop monitoring and status dashboards

  • Implement routing for client application crash report data

  • Implement tools to track system usage, feature usage, and flow

  • Integrate and configure ticketing systems with development team’s work management system

  • Analyze alerts to establish a baseline

  • Analyze telemetry to establish a baseline

  • Perform live site reviews and capture feedback for system outages

  • Perform ongoing tuning to reduce meaningless or non-actionable alerts

Prerequisites

Students in this course are interested in implementing DevOps processes or in passing the Microsoft Azure DevOps Solutions certification exam.

Intended Audience

Students in this course are interested in implementing DevOps processes or in passing the Microsoft Azure DevOps Solutions certification exam.

Topics

  • Recommend and design system feedback mechanisms

  • Implement process for routing system feedback to development teams

  • Optimize feedback mechanisms

Other Trainings

Azure
61 Training Set
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