DevOps Leadership

Topics

• Introduction to DevOps Leadership

• What is Leadership?

• What does it mean to lead?

• Key Principles of DevOps

• Review: What is DevOps?

• The DevOps Full Stack

• Key Principles of DevOps

• 15 Essential DevOps Practices

• Leveraging Technology & Automation

• Leading the Organization through Transformation

• Lewin’s Model for Change

• Continual Improvement

• A Clear 20/20 Vision for Transformation

• The 20/20 Change Model

• Clarifying & Aligning the DevOps Transformation to Value Delivery

• Establish the need for urgency for DevOps

• The IT Value Delivery Problem

• Drivers of Change

• Technology Adoption & Change

• Complexity Creates Fragility & Debt

• The Need for Standardization

• Standardization vs. Complexity

• Gleicher’s Formula for Change

• Clarifying & Aligning Business Objectives

• Review: What is Business Value?

• What Happens Without Value Alignment?

• The Importance of True North

• Establish True North Values & Principles

• Defining Mission vs. Vision

• Building a True North Alignment System

• Example of Business Objectives

• The Planned Enterprise Backlog

• Unplanned Work & the Team Backlog

• Sources of demand

• Building Visibility into All Work Types

• Case Study of True North

• Planning & Approaching the DevOps Transformation

• Creating a Vision & Strategy for Transformation

• The importance of vision

• The evolution of a DevOps transformation

• Bi-Modal or Variable Speed IT

• Patterns for scaling DevOps Teams

• Communities of Practice to Bridge Silos

• Clarifying your current state

• Systems Thinking

• Iceberg Model

• Example of Current state

• Current State Assessment

• Example of Future state for the DevOps transformation

• Mental models and structures for DevOps

• Identifying & Influencing the Vital Stakeholders

• Map the critical stakeholders in the DevOps transformation

• The stakeholder management process

• Key considerations when identifying different groups of stakeholders during DevOps transformation

• Ways to overcome resistance and influence critical stakeholders to participate fully in developing the vision and strategy for DevOps in your organization.

• Estimating Stakeholder Support

• Engaging & Implementing the DevOps Full Stack

• Leading a Culture of Self-Organized, Cross-Functional Teams

• Breaking Down the Wall of Confusion

• Pathological culture, Bureaucratic culture and generative culture

• Task Specialization vs. Cross-Functional

• The importance of cross-functional teams

• Enabling Self-organization

• Agile Scrum Teams

• Agile vs. DevOps Teams

• Leadership and Team Authority

• The importance of balancing generalists and pure specialists within DevOps teams

• Phases of evolution in DevOps teaming

• The structure of a functional silo with platform and product teams

• Teaming Changes

• Cultural and Structural Changes

• Trust-Ownership Model

• Knowledge and Skills Planning

• Knowledge and Skills

• Workforce & Talent Management

• Skills & Knowledge Matrix Development

• Published IT competence frameworks: ECF and SFIA

• Gathering, Broadcasting & Implementing Feedback

• Inputs for Identifying the Future State

• Value as the VOC & CTQ

• Measuring Critical to Quality

• Variation Indicates Control

• Customer Engagement Roles - Delivery

• Product/Service Owner Considerations

• Role of the Relationship Manager

• Engagement Roles & Build

• Enabling Flow Across the Value Stream

• Complexity Impacts Flow & Time

• The Three Types of Lean Work

• A Strategic Perspective on Standardization

• Complexity & Impact of Unplanned Work

• Value Stream Improvement Phases

• Value Stream Mapping

• Waste in a Process

• Metrics - What Should It Measure?

• Leader's Use of Visual Management

• Examples of Visual Management

• Kanban with Scrum (“Scrumban”)

• Making Unplanned Work Visible

• The importance of creating common communication channels

• Communication & Transparency Solutions

• Communication Considerations

• Breaking Work into Iterations to Accelerate Learning & Experimentation

• Agile vs. Waterfall Project Management

• Iterative Product Management

• The Pillars of Agile & Scrum

• Scrum - A Leadership Perspective

• Enabling the Shift Left with Agile XP

• Agile XP Practices

• Visualizing Velocity Improvement

• Leadership for Continuous Delivery

• Requirements for Automation

• Continuous Delivery

• Applying Continuous Delivery at Scale

• Continuous Testing

• Component Testing

• Subsystem or Application Testing

• End-to-End enterprise system testing

• Isolated feature branch

• Continuous Integration

• The importance of Continuous Improvements

• Trunk Management & Gated Commits

• Release & Deployment Cadences

• Trunk Management & Release Strategies

• Blue-Green Deployment

• The importance of understanding the capabilities and role of each tool in the DevOps toolchain

• Features of DevOps Toolchain

• Orchestration & Integration

• Advantages and disadvantages of Open Source software

• The Larger Tool Ecosystem

• Automation & Tooling Strategies